For services brought through Rediff Business Solutions: Business Solutions T&C will apply.
For products shopped through Rediff Shopping: Rediff shopping T&C will apply.

Terms and conditions for :Rediff Shopping | Business Solutions

 Terms and conditions for Rediff Shopping:


Welcome to the Rediff Shopping service provided by Rediff.com India Ltd. The terms and conditions contained herein alongwith the Privacy Policy form an Agreement regulating our relationship with regard to the use of Rediff Shopping by you. You are advised to read this Agreement carefully. If you are not agreeable to any terms and conditions, you should not use this service. You can use the Rediff Shopping Services if you are agreeable to all the terms and conditions of this Agreement in their entirety. If you accept this agreement, it will be a legally binding agreement between you and Rediff.com India Ltd. (for Rediff Shopping).

Applicable Law

This site is created and controlled by Rediff.Com in Mumbai India; as such the laws of India shall apply; courts in Mumbai shall have jurisdiction in respect of all the terms, conditions and disclaimers. Rediff.Com reserves the right to make changes to the site and the terms, conditions and disclaimers.

Definitions:

"Agreement" means the terms and conditions as detailed herein including all schedules, appendices, annexures, Privacy Policy, and will include the references to this Agreement as amended, novated, supplemented, varied or replaced from time to time."

"Rediff Shopping"/ "Site" means the online shopping platform owned and operated by Rediff.com India Ltd. ("Rediff.com"), which provides a venue to the users of Rediff.com to buy the products listed on Rediff Shopping.

"Vendor"/"Seller" shall mean the person or any legal entity who offers for sale, sells the products on Rediff Shopping.

"Customer" / "Buyer" shall mean the person or any legal entity who accepts the offer for sale on Rediff Shopping by placing an order for and or purchases any products offered for sale on Rediff Shopping.

"User"/ "You" means and includes you and/or any person or an entity including Vendor/Seller using or accessing the services provided on this Site.

Eligibility:

You represent and warrant that you are competent and eligible to enter into legally binding agreement and have the requisite authority to bind the other party to this Agreement. You shall not use this Site if you are not competent to contract under the applicable laws, rules and regulations. If any point of time Rediff.com may come to know that the user is below the age of 13 years then Rediff.com reserves its right to delete the said user's account after observing due diligence.

Term of Agreement/Service:

This Agreement shall continue to be in full force and effect for so long as you are using the Rediff Shopping services. Rediff.com provides the online shopping platform wherein the Users can purchase/buy the products listed on Rediff Shopping (the "Services") pursuant to the terms and conditions set forth below. By clicking on the [Close] button, you are agreeing to use the Services in a manner consistent with and abide by the terms and conditions of this Agreement, our Privacy Policy, and with all applicable laws and regulations. Either you or Rediff.com may terminate the service at any time, with or without cause. However, Rediff.com reserves the right, in its sole discretion, to terminate your access to the Rediff Shopping services and the related services or any portion thereof at any time, without notice. The provisions of Sections 13,14,15,16 and 18 shall survive any such termination.

Modification of Terms and conditions of Service:

Rediff.com may at any time modify the terms and conditions ("Terms") of the Service without any prior notification to you. You can access the latest version of the Terms at any given time. You should regularly review the Terms. In the event the modified Terms are not acceptable to you, you should discontinue using the service. However, if you continue to use the service you agree to accept and abide by the modified Terms.

Registration Data:

To avail of and use the Services you will have to register with Rediff Shopping. As a part of registration process you agree to provide Rediff Shopping current, complete, and accurate registration information (the "Registration Data") as prompted to do by the Service and to maintain and update this information as required to keep it current, complete and accurate.

If you provide any information that is untrue, inaccurate not current or incomplete or Rediff.com has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Rediff.com has the right to indefinitely suspend or terminate your membership and refuse to provide you with access to Rediff Shopping.

You shall be responsible for maintaining the confidentiality of your password, which you will not be under an obligation to reveal to any representative or agent of Rediff.com.

You agree and understand that Rediff Shopping service is advertising supported and you grant Rediff.com the right to disclose the aggregate Registration Data to third parties in connection with marketing the Services. Furthermore, you agree and grant Rediff.com the right to use your individual Registration Data to provide targeting of advertisements and other Service offers.

You shall notify shopsupport@rediff.co.in of any known or suspected unauthorized use(s) of your account, or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of your password.

Electronic Communication:

Users consents to receive communications from Rediff.com electronically. Rediff.com will communicate with Users by email or by posting notices on the Site.

Online Shopping Platform :

You agree, understand and acknowledge that Rediff Shopping is an online shopping platform, a venue enabling the users to buy any product listed on Rediff Shopping at the price indicated on the terms and conditions indicated therein at any time from any place. You further agree and acknowledge that Rediff Shopping is not involved in any sale and purchase of goods/products listed on this Site. Rediff Shopping is only a facilitator, an intermediary and is not and cannot be a party to or control in any manner any transactions between the Vendor/Seller and the Customer/Buyer. Rediff Shopping shall neither be responsible nor liable to mediate or resolve any disputes or disagreements between the Users.

Rediff Shopping shall neither be liable nor responsible for any actions or inactions of Vendors and/or Sellers or any breach of conditions, representations or warranties by the Vendor or manufacturer of the products.

Rediff Shopping does not sell or retail any products and does not ensure that the Users shall perform their obligations in respect of the transaction concluded on this Site and further expressly disclaims any warranties or representations express or implied in respect of quality, safety, merchantability, fitness for a particular purpose, or legality of the products listed and transacted on Rediff Shopping.

You further agree and undertake that you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site.

The Site is a channel of communication whereby the Users can reach a larger base to buy and sell items or services. Rediff Shopping is only providing a platform for communication and it is agreed that the contract for sale of any of the products or services shall be a strictly bipartite contract between the Seller and the Buyer. At no time shall any right, title or interest over the items vest with Rediff Shopping nor shall Rediff Shopping have any obligations or liabilities in respect of such contract. Rediff Shopping is not responsible for unsatisfactory or delayed performance of services or damages or delays as a result of items, which are out of stock, back ordered, returned undelivered or otherwise unavailable. All items are offered only for a restricted time and only for the available supply/till stock lasts.

Rediff Shopping accepts no liability for any errors or omissions, whether on behalf of itself or third parties.

Rediff Shopping is not responsible and shall not be responsible for any non-performance or breach of any contract entered into between Users.

All orders shall be pre-approved with an acceptable method of payment as established by Rediff Shopping which may call for and require additional verification or information.

The address at which delivery of the product ordered by you are to be made should be correct and proper in all respects.

After the receipt of payment from the Buyer, the Vendor shall arrange for the delivery of the product to the buyer at the shipping address provided by the Buyer.

Any and all orders placed by you on this Site are a firm commitment to purchase and you are obligated to complete the transaction and not contest it in anyway.

Before placing an order you are advised to check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item's description.

Rediff Shopping will send transaction status of the order placed via SMS on the registered Mobile no. and a notification will also be sent on the registered Email Id of the customer.

Credit card details

You agree, understand and confirm that the credit card details provided by you for availing of services on Rediff Shopping will be correct and accurate and you shall not use the credit card which is not lawfully owned by you. You further agree and undertake to provide the correct and valid credit card details to Rediff Shopping. Further the said information will be not be utilized and shared by Rediff Shopping with any of the third parties unless required by law, regulation or court order.

Rediff QuickPay:

Rediff.com provides the QuickPay facility to its customer for easy shopping online through its third party partner who is PCI DSS certified. Rediff do not save its customers Debit/Credit Card/ Net Banking details anytime used for online payment.

Confirmation:

You understand, declare and agree that:
  • Rediff Shopping shall not and is not required to mediate or resolve any dispute or disagreement between you and the Seller.


  • You release and indemnify Rediff Shopping and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions of the Users of the Site and specifically waive any claims that you may have in this behalf under any applicable law. Notwithstanding its reasonable efforts in that behalf, Rediff Shopping cannot control the information provided by other Users which is made available on the Site


  • Seller shall be responsible to deliver the items to the Buyer within the time period specified for delivery by the Vendor.


  • Seller shall be solely responsible for any undelivered or damaged items.


  • Seller shall be solely responsible to make good the loss or damage or any claim raised by the Buyer in respect of damaged or non-receipt of items.


  • Seller shall be responsible to deliver the products/items of the same quantity and same qualities as are listed on the Rediff Shopping and that such products shall correspond with the description of the items listed on Rediff Shopping. You further agree and acknowledge that Rediff.com shall not be liable if the description of goods supplied by the Seller do not match/correspond with the description provided at the time of placing of order by the Buyer.


  • Seller shall invoice / bill directly to the Buyer.


  • Complete product responsibility and liability solely vest with Seller and Seller is responsible to the Buyer for the sale of the Product to Buyer including but not limited to the delivery of the item/product to the Buyer. Neither Customer nor Seller shall raise any claim on Rediff Shopping in this regard.


Suspension due to non-compliance with Agreement:

Notwithstanding other legal remedies that may be available to Rediff Shopping, Rediff Shopping may in its sole discretion limit User activity by immediately removing User listing either temporarily or indefinitely or suspend or terminate User membership, and/or refuse to provide User with access to the Site:

  • If the User is in breach any of the terms and conditions of this Agreement and/or the Terms and conditions of usage of Rediff Shopping;


  • If the User has provided wrong, inaccurate, incomplete or incorrect information;


  • If your actions may cause any harm, damage or loss to the other Users or Rediff Shopping.


Illegal and/or unauthorized use of the Service, including unauthorized framing of or linking to the Rediff Site will be investigated, and appropriate legal action will be taken, including without limitation, civil, criminal and injunctive redress.

Indemnity:

User agrees to defend, indemnify and hold harmless Rediff Shopping, Rediff.com, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon the use of User's actions or inactions, including but not limited to any warranties, representations or undertakings or in relation to the non-fulfillment of any of its obligations under this Agreement or arising out of the User's infringement of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights.

This clause shall survive the expiry or termination of this Agreement.

Limitation of Liability

REDIFF.COM HAS MADE THIS SERVICE AVAILABLE TO USE AS A MATTER OF CONVENIENCE. REDIFF EXPRESSLY DISCLAIMS ANY CLAIM OR LIABILITY ARISING OUT OF UPLOADING OF ANY OBSCENE, VULGAR OR PORNOGRAPHIC IMAGES, PHOTOGRAPH OR A PICTURE OR ALTERING OR DISTORTING THE IMAGES AVAILABLE UNDER THIS SERVICE IN AN OBSCENE, VULGAR OR PORNOGRAPHIC MANNER. USER AGREES AND ACKNOWLEDGES THAT USER SHALL BE SOLELY RESPONSIBLE FOR USER'S CONDUCT AND THAT REDIFF.COM RESERVES THE RIGHT TO TERMINATE YOUR RIGHTS TO USE THE SERVICE IMMEDIATELY, NOTWITHSTANDING PENAL PROVISIONS UNDER THE INDIAN CYBER LAWS OR ANY OTHER ALLIED LAWS ENACTED BY THE GOVERNMENT OF INDIA OR ANY OTHER STATUTORY, LEGISLATIVE OR REGULATORY AUTHORITY AUTHORIZED IN THIS REGARD FROM TIME TO TIME.

IN NO EVENT SHALL REDIFF.COM BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OR FOR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE REDIFF SITES/SERVICES FOR INTERRUPTED COMMUNICATIONS, DELAY, LOST DATA OR LOST PROFITS ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, EVEN IF REDIFF.COM HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES, OR INABILITY TO USE THE REDIFF SITES/SERVICES OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE REDIFF SITES/SERVICES, OR OTHERWISE ARISING OUT OF THE USE OF THE REDIFF SITES/SERVICES, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF REDIFF.COM OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. REDIFF.COM DOES NOT ENDORSE IN ANYWAY ANY ADVERTISERS/ CONTENTS OF ADVERTISERS ON ITS WEBPAGES.

THE CLAUSE SHALL SURVIVE THE TERMINATION OR EXPIRY OF THIS AGREEMENT.

Privacy Policy

Use of this site is subject to our Privacy Policy Rediff Shopping respects your privacy. Rediff Shopping will not intentionally monitor or disclose any private messages or address information unless required by law, regulation or court order. You agree to respect the privacy and confidentiality of others.

We reserve the right to change or update these policies at any time upon reasonable notice, effective immediately upon posting to this site.

Disclaimer

The information about the products published on Rediff Shopping site are provided by Rediff.com on the basis of the information received from the product manufacturers and vendors and are on an "as is where is" basis. Rediff.com makes no representations or warranties of any kind, express or implied, as to the operation of the site, the information, content, materials or products, included on this site. To the full extent permissible by applicable law, Rediff.com disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose. Rediff.com will not be liable for any damages of any kind arising from the use of this site or any of the products offered, including but not limited to direct, indirect, incidental, punitive and consequential damages. Rediff.com only facilitates the sale of products between the Vendor and the buyer and does not directly or indirectly sell or retail any products.

REDIFF.COM EXPRESSLY DISCLAIMS ANY WARRANTIES WHETHER EXPRESS OR IMPLIED ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, QUALITY, CONITUNITY, PERFORMANCE, LACK OF VIRUSES OR OTHER HARMFUL COMPONENTS AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED WITHIN THE REDIFF SITES/SERVICES FOR ANY PURPOSE. ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. REDIFF.COM HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS SERVICE, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, WORKMANLIKE EFFORT, TITLE AND NON-INFRINGEMENT.

USER SPECIFICALLY AGREES THAT REDIFF.COM SHALL NOT BE RESPONSIBLE FOR UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA, ANY MATERIAL OR DATA SENT OR RECEIVED OR NOT SENT OR RECEIVED, OR ANY TRANSACTIONS ENTERED INTO THROUGH AN REDIFF SITE/SERVICE. USERS SPECIFICALLY AGREE THAT REDIFF IS NOT RESPONSIBLE OR LIABLE FOR ANY THREATENING, DEFAMATORY, OBSCENE, OFFENSIVE OR ILLEGAL CONTENT OR CONDUCT OF ANY OTHER PARTY OR ANY INFRINGEMENT OF ANOTHER'S RIGHTS,

INCLUDING INTELLECTUAL PROPERTY RIGHTS. USERS SPECIFICALLY AGREE THAT REDIFF.COM IS NOT RESPONSIBLE FOR ANY CONTENT SENT USING AND/OR INCLUDED IN AN REDIFF SITE/SERVICE BY ANY THIRD PARTY.

ADVICE RECEIVED VIA THE REDIFF SITES/SERVICES SHOULD NOT BE RELIED UPON FOR PERSONAL, MEDICAL, LEGAL OR FINANCIAL DECISIONS AND YOU SHOULD CONSULT AN APPROPRIATE PROFESSIONAL FOR SPECIFIC ADVICE TAILORED TO YOUR SITUATION.

Entire Agreement

If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed to be superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Rediff.com with respect to the Rediff sites/services and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Rediff with respect to the Rediff sites/services. Rediff.com's failure to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches.

Governing Law and Jurisdiction

This agreement is governed and construed in accordance with the Laws of Union of India. You hereby irrevocably consent to the exclusive jurisdiction and venue of courts in Mumbai, Maharashtra, India, in all disputes arising out of or relating to the use of the Rediff sites/services. Use of the Rediff sites/services is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. You agree to indemnify and hold Rediff.com, its subsidiaries, affiliates, directors, officers and employees, harmless from any claim, demand, or damage, including reasonable attorneys' fees, asserted by any third party due to or arising out of your use of or conduct on the Rediff sites/services.

Rediff.com's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Rediff.com's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Rediff sites/services or information provided to or gathered by Rediff.com with respect to such use.

Trademarks

Rediff.com, Rediff Shopping, Rediffmail.com, Rediff.co.in and any other expression that contains the word "Rediff" are the worldwide trademarks of Rediff.com India Limited.

These trademarks may not be used in connection with any product or service that is not that of Rediff.com India Limited.

You agree and undertake that you shall not to host, post, upload, display, modify, publish, transmit, update or share any information content/material that is:

  1. belongs to another person and to which you don�t have any right to; copyrighted content owned by a third party unless you have the express consent, permission, license, authority of the rightful owner;
  2. violates/infringes any patent, trademark, trade secret, copyright or any other proprietary or privacy rights of any third party.
  3. is grossly harmful, blasphemous, paedophilic, false, misleading, unlawful or with the intent to defraud, harass, abuse, intimidate, accuse, impersonate or harm the feelings of anyone; illegal, obscene, pornographic, vulgar, provocative, defamatory, indecent, libelous, hateful, or racially, ethnically objectionable, disparaging, threatening, impersonating another person, enticing/harming of minors in any way, infringing of intellectual property rights, proprietary rights of any third party, invasive of privacy or public rights or any other third party rights or otherwise injurious or objectionable, elicit response relating to illegal activity, contain viruses is an expression of bigotry or hatred based on age, gender, race, religion, caste, class, lifestyle preference, and nationality; relating or encouraging money laundering or gambling or otherwise unlawful in any manner
  4. promotes or provides any instructional information about illegal activities;
  5. Upload or post any content/material that contain software viruses or any other computer codes, files or programs that would interrupt, destroy or limit the functionality of this Site/Service or any software, network, servers, hardware or any other related equipment, any computer resource.
  6. violate any applicable laws or regulations for the time being in force.
  7. deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature.
  8. threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting any other nation.
In case of any grievance, please contact the Grievance Officer. If you are the rightful owner of the content or an affected person and have the reason to believe that any content that has been uploaded/contributed through this Service contravenes your rights in violation of Rule 3 of the Information Technology (Intermediary Guidelines) Rules, 2011 (Rules), then you may intimate the same to Rediff.com in the following manner:
  1. Sending a request in writing or through email signed with electronic signature identifying the content alleged to be in infringement of your rights as the rightful owner or affecting you prejudicially;
  2. Providing exact identification and description of the content by giving its URL that is to be disabled, which in your view contravenes Rule 3(2) of aforesaid Rules.
  3. Giving a declaration cum undertaking alongwith necessary documents establishing you (i) as the rightful owner of the content to be disabled, or (ii) as an affected person, and stating that the information submitted is true, complete & accurate and no material fact has been hidden. Further, stating that Rediff.com and its Management, Directors, employees, including Grievance Officer shall not be liable for any loss or damage or claim for relying upon the said request.
  4. (d) Contact information including address, telephone number, email address, etc.
    where you can be contacted if required.
    You can send your request to Grievance Officer, Rediff.com at:
    Grievance Officer
    Rediff.com India Ltd.
    Address: 1st Floor,Mahalaxmi Engineering Estate, L. J. First Cross Road, Mahim (W), Mumbai 400 016 (India)
    Email:grievances@rediff.co.in
    Phone: +91-22-61820000 (between9am to 6pm IST from Monday -Friday except Public holidays)
  5. (e) The grievance(s) shall be redressed in accordance with the said Rules and in good faith by the Grievance Officer.


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