Return & Refund Policy  |  How to return a product?  |  Non - refundable products  |   How are refunds processed?

Terms & conditions

In case you have received a defective, damaged, or a "not-as-described" product by the seller, you can call or drop in a mail within 2 days from delivery of your product. We will arrange for replacement or refund by the seller. You will need to return the unused product along with its original packaging with all the items included with the product within 7 days of registering your complaint.To check your shipping status:
Call on 09223 020 000 OR E-Mail at OR
Log on to and click on "order status"

Mode of Refund

For all products cancelled and/or returned, you will be given a credit for the same amount you have already paid. A refund is processed based on the mode of payment.Credit cards: Refunds are done back to the credit card itself Net banking: Refunds are done to the bank account you made the payment fromCash On Delivery/Cheques/Demand Drafts: Refunds are done in the form of cheque, which will be delivered to your billing address.Our customer care is open 7 days a week, 9 am to 9 pm. You can call on 09223 020 000 OR mail at for further queries.Frequently Asked Questions
For products that are defective, damaged, or "not-as-described":Frequently Asked Questions
There are certain products which cannot be returned, these include:Flowers, Chocolates, Cakes, Mithais, Dry fruits, Vegetables, Food, Other perishable items, Lingerie and Innerwear.We advise you not to accept delivery of such products that are damaged or not-as-described by the seller. In case of you receiving spoiled edible products you must call or drop in a mail within 2 days on receipt of your product so we can help resolve the problem. Products that do not apply to any warranty and/or return policy will be made specific in the product details section.In case of any queries, please call 09223 020 000 or mail at Asked Questions
In case of any further queries, get in touch with us 7 days a week, 9 am to 9 pm on 09223 020 000 or mail at Asked Questions